Reference

Privacy Policy for Your fif99 Account

Our Privacy Policy explains how we collect, use, protect and retain details connected with your fif99 account.

Clear data purposesWallet record controlsPhone access stepsCookie choices
fif99 Privacy Policy for Your fif99 Account
PRIVACY HELP

Get Answers Through Your Account Path

A direct support route helps you ask about the Privacy Policy without placing sensitive details in an open message.

Account support Use the support channel inside your account for a Privacy Policy question.
Wallet record help If a DANA, OVO, GoPay or QRIS reference appears incorrectly, provide the transaction reference…
Access assistance When phone verification or a device session prevents you from reaching policy controls, describe…
DATA PRACTICES

How We Handle Your Privacy Choices

We keep the Privacy Policy practical by linking each data use to an account task. Phone verification supports account access, device signals help us identify unusual sessions, and…

Data collection

We collect details that support a stated account task, including contact information, phone verification status, login events and payment references.

Cookie controls

Cookies can preserve a session, remember selected settings and help us understand whether a page loads correctly.

Account security

We use phone verification and session checks before discussing account-specific data.

Payment records

A payment reference helps us match a DANA, OVO, GoPay, QRIS, bank transfer or virtual account event with your account.

Retention periods

We retain account, security and payment records only for the period needed for the stated service, account protection and applicable…

Change requests

You can ask us to correct account details, explain data use or provide a copy of available records through account…

Privacy Policy Answers for fif99

These Privacy Policy answers address the account questions we expect before you open access. They cover the data connected with login, phone verification, cookies, local wallet references and requests made through support. If your situation is not listed, use the account support path and describe the specific record or device step involved. We will confirm what we can discuss after checking account ownership, and access remains subject to local law.

The fif99 Privacy Policy explains how we collect and use account details, phone verification records, device signals, cookies, support messages and payment references. It also covers security checks, retention, correction requests and how to contact us when you need a data-related answer.

DANA and QRIS references help us match a wallet event with the correct account and investigate a status mismatch. The same approach applies to OVO, GoPay, bank transfer and virtual account records. We do not need your wallet PIN to check that reference.

Yes. Send a request through the logged-in account support path and identify the account using its linked phone or email. We verify ownership before sharing records, then explain the available data and any security or payment record that must remain retained.

Ask for a correction through account support and state which account detail is inaccurate. We may request phone verification or another account check before changing it. If the detail connects to a payment or security record, we explain how the correction is recorded.

Cookies may keep your session active, remember settings and help us identify loading problems when you use a mobile browser or desktop browser. You can manage them in browser settings. Turning some off may require another login or phone verification step.

We keep personal data for the period needed to provide account access, protect sessions, answer support requests and meet applicable legal duties. The retention approach can differ by record type. When a record is no longer needed, we delete or anonymise it.

Use the support channel inside your account and describe the Privacy Policy request clearly. For a wallet question, include the DANA, OVO, GoPay or QRIS reference without sharing a PIN. We may verify ownership before discussing or changing personal data.